Comments, story replies and DMs, answered

Instagram automation that turns comments into leads

Someone comments a keyword, replies to a story or sends a DM. Arolead answers in seconds, sends what your post promised, and saves the person as a lead you can follow up.

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What you can automate on Instagram

Four triggers cover almost every message an Instagram account receives.

Comment-to-DM

A keyword under a post gets a public reply and the link, code or answer in a DM. It uses Meta’s private reply, so it works even if the person has never messaged you. On every plan, including Free.

How comment-to-DM works

Story reply automation

Answer every reply to one story, or match a keyword such as "price" across all stories. A story reply is the warmest message an account gets, so it is worth answering fast. On Pro and Agency.

Set up story replies

DM keyword replies

Match a word in a DM and run a chain of steps: a reply, a question that captures the answer, a tag, a stage change. A catch-all handles every DM no other automation matched.

DM automations

AI replies from your documents

Upload your pricing, policies and FAQs, and the AI bot answers from them. It hands off to you when someone asks for a human or it cannot answer, and flags the lead. On Starter and above.

AI knowledge and replies

Set up your first Instagram automation in three steps

  1. Step 1

    Connect Instagram through Meta

    Log in with Meta’s own screen. You never share a password, and you do not need a Facebook Page: choose "Connect Instagram only" with a Business or Creator account.

  2. Step 2

    Pick a trigger and write the reply

    Choose comment keyword, story reply or DM keyword. Add a public reply, a DM, and optional steps to tag the person or ask a question.

  3. Step 3

    Turn it on and watch leads arrive

    Every person who comments or messages becomes a lead with their conversation attached. Reply from the inbox and the bot pauses for that person.

Is Instagram automation allowed?

Yes, when it runs on the official Meta Graph API with app-reviewed permissions, which is how Arolead works. Tools that log in with your password or drive a browser session are the ones that put accounts at risk.

Meta’s rules still apply. A business can send one private reply to a comment within 7 days, and ordinary messages for 24 hours after a person’s last message. Arolead refuses a send outside an open window instead of attempting it, and runs one automation per event so a single comment never triggers three DMs.

What it costs

The Free plan covers one Instagram account and three active automations, with no card required. Auto-replies are unlimited on every plan. On Free, the first 50 replies each month go out at the speed you set and a 30-minute delay is added after that; nothing is refused.

Lite is ₹199 or $9 a month for two Instagram accounts and unlimited automations with no added delay. Starter, at ₹499 or $19 a month, adds the lead pipeline and Facebook. Pro, at ₹1,499 or $39 a month, adds story automation and WhatsApp.

Common questions

Do I need a Facebook Page for Instagram automation?

No. Choose "Connect Instagram only" and Arolead works directly with your Instagram Business or Creator account. A Facebook Page is only needed for Facebook comment and Messenger automation.

Does Instagram automation work on a personal account?

No. Meta only allows third-party tools on Business and Creator accounts. Switching is free in Instagram’s settings and takes a minute.

Will automated replies get my account restricted?

Arolead uses the official Meta API and only ever replies to a person who commented, replied to a story or messaged first. What gets accounts restricted is sending the same DM to people who did not ask for it, which the product does not do.

Is there a limit on automated replies?

No plan caps auto-replies. On Free, the first 50 each month go out at your chosen speed and later ones are delayed by 30 minutes. Paid plans never add a delay.

Related guides

  • WhatsApp

Connect your first channel in five minutes

Start on the Free plan, no card needed. Upgrade when the leads start landing.